How long will it take to receive my order?

Typically, it takes 3-5 business days to receive your order, once the ordered is processed and packaged. We ship USPS, the most cost effective method.

I never got my order, what to do?

Please make sure you tracked your order from our Tracking page. Ask neighbors, postmaster, or post office if they have seen it. If you weren't able to track it down, contact our customer support team at 260-318-7311. We will be happy to find a solution. *phone charges may apply, depending on your carrier and plan.

What is your return policy?

We have a satisfaction guarantee on our products. We think you will love using them as much as we do. If you do find a product that doesn't meet your standard, contact customer support via email thesmellypandasoapcompany@gmail.com. Please check our return/refund/exchange policy here.

Can I exchange an item?

We cannot accept exchanges. We apologize for the inconvenience. If you have any questions, concerns, or issues please contact our customer support at 260-318-7311

What are the benefits of using natural bath products?

Using natural bath products offers several advantages:Non-toxic and safe for sensitive skin: They are free from harsh chemicals, reducing the risk of skin irritation.Promotes hydration and healthy skin: Natural ingredients help maintain the skin's moisture balance.Eco-friendly and sustainable: These products are often made with environmentally friendly practices and materials.Reduces environmental impact: Biodegradable ingredients minimize harm to the ecosystem.

What ingredients should I look for in a natural body lotion?

Seek out natural body lotions that contain hydrating ingredients like shea butter, coconut oil, aloe vera, and essential oils. These components nourish the skin without the use of synthetic additives.

Frequently Asked Questions

Skip to content

Shop Now
Briks

Full size Briks

Brik Samples

Briks

Full size Briks

Brik Samples

Body Cream Body Cream

Sugar Scrubs Sugar Scrubs

Beard Oil Beard Oil

Wax Tarts Wax Tarts

Bundles Bundles

Gift Cards Gift Cards

Black Friday deals Black Friday deals

Join Our Subscription Service Join Our Subscription Service

Loyalty Rewards and Perks Loyalty Rewards and Perks
About Us
Support
Legal
Blog