Contact Us And Our Customer Support Team

If you should have an issue, question, or concern, please don't hesitate to contact our customer support team using the methods below. We strive for excellence with every order. We are only human and mistakes are bound to happen. Our friendly customer service team is here to help in every way we can. Please, give us 24 hours to respond before reaching out again. Remember, we may not be available on the weekends or holidays. We do our best to communicate in a timely manner. Do you have a friendly suggestion? Would you like to see us offer a product that isn't in our store? Yes, we are open to positive reinforcement and we are willing to listen to product ideas, too. We are here to make a difference. 

Customer Support Email:

OR give us a call at:


Please leave a detailed message, including name, phone number and order number. 

Phone Hours:

Monday thru Saturday

8 AM to 8 PM EST

Closed Sunday

Mailing address:

The Smelly Panda Soap Company

252 Weston St. #94

Rome City, IN 46784