Shipping policy
We ship our bath products directly from our facility in Indiana.
Processing Time
- All orders are processed within 1-2 business days.
- Orders placed on weekends or holidays will be processed on the next business day.
Shipping Methods & Rates
Paid shipping rates are carrier-calculated at checkout based on your package weight and destination. USPS services may include Ground Advantage, Priority Mail, and Priority Mail Express. Available services vary by order; the shipping choices and applicable rates shown at checkout apply to your purchase.
Carrier transit times are estimates, not guaranteed delivery dates, and are separate from our order processing time. Ground Advantage and Priority Mail may experience extended transit times. Please allow additional time for delivery.
Free Shipping
We offer free shipping on all orders over $25 within the contiguous United States.
Tracking
Once your order ships, you will receive a tracking number so you can follow your package’s journey to your door.
Delivery Locations
We currently ship to all 50 states. Unfortunately, we do not offer international shipping at this time.
Shipping Delays
While we do our best to ensure timely delivery, shipping delays may occasionally occur due to factors outside our control (e.g., carrier delays, weather conditions). If your order is significantly delayed, please contact our customer service for support.
Lost or Damaged Packages
If your package is lost or arrives damaged, please notify us within 7 days of the expected delivery date or receipt of the package, and we will work with the carrier to resolve the issue or replace the item(s).